Q. How do you differ from other companies providing similar services?

We differ from our competition in four important ways:

Focus : Of the many areas TA could have built its business on, we believe customer support is the foundation of our success. We are focused on helping you solve your problems and optimizing your workflow in a more convenient, cost-effective manner. The emphasis on the needs of the customer and our willingness to adapt to best meet those needs is what has set us apart.

Quality: TA has brought together only the most dedicated and skilled radiologists to form our team. We can guarantee the highest quality by providing extremely well trained radiologists and by having implemented strict quality controls. Nearly all of our radiologists are fellowship trained. All are ABR certified.

Cost: TA has no daily minimum requirement. We have no hidden charges and you pay for only the service you use. Remember, our goal is customer satisfaction with the highest quality and most customer-oriented pricing system possible.

Technology: TA ensures that your images are protected through the use of secure, redundant back ups located throughout the country. Through our understanding and pinpoint usage of advanced technology, TA has been able to build a system that utilizes a combination of web servers and a highly specialized PACS software. Multiple-level built-in redundancies are employed to ensure that there are no delays in turn around time.

Q. How can you meet our schedule?

One of the many benefits of our 24 hour operating schedule is that we can start coverage at any time you like and also return coverage to you as per your needs. We are always willing to build a schedule that meets your individual needs.

Q. How soon are images interpreted?

We provide a preliminary read within 30 minutes. We understand our efficiency and timeliness are integral to our clients' reputation.

Q. Can your radiologists be directly contacted?

Most definitely. Our radiologists are here to serve your needs. Either you or the ER can speak to our highly trained radiologists any time of day or night.

Q. We are not sure if our technology is compatible. Can you assist us with implementation?

Most definitely. TA's Information Technology team will analyze your existing structure and offer the least expensive method for integration. In many cases, there is little to no significant cost. TA's team works with the hospital staff to ensure a secure, HIPAA compliant solution.

Q. What are the start-up costs?

TA has designed a technological model that is built on our goal of integrating with your existing resources. Generally, there is little to no start up cost.

Q. How long does it take to begin services?

The time varies from one week to several months. Speed of implementation depends on individual facility’s credentialing and privilege issues, and existing technology. Temporary facility privileges along with coordination with the IT team can help expedite the process.

Q. Do you have any technical support?

Most definitely. TA has a highly skilled IT team which is experienced in assuring that you have reliable and worry-free data transfer. Our team is constantly working to ensure that our technological infrastructure is operating at the highest possible level. We also have a dedicated customer service team that can respond to your needs 24 hours a day. Our customer service representatives will solve your problem themselves or connect you with someone who can. Our customer service agents can connect you to either the radiologist handling your case or to the technical support officer right away, depending on your needs.